Crystal Cho

Home    About    Play


ROLEProduct Designer
UX Writer
SKILLSUX Writing
Rapid Iteration
Developer Collaboration
YEARSummer 2024 TEAMWilliam Brodlo
Ashwini Walavalkar
Vishal Gandhi




BACKGROUNDA startup in need of a stronger digital presence

McCarren is an RFP platform startup that utilizes AI to draft, build, and send proposals quickly. As a two-month-old company, they were in the early stages of acquiring clients but needed a more polished, professional landing page to establish credibility.




CHALLENGEA website that lacked clarity, scalability, and engagement

Their original landing page had unclear messaging, weak branding, and limited structure, making it difficult for users to understand McCarren’s value. The startup also needed additional pages, including a blog, privacy policy, and scalable UI framework for future growth.




STRATEGY Auditing, ideating, and stakeholder collaboration

We began with a homepage audit to identify usability issues, followed by stakeholder meetings to align on business goals and user needs. Competitive analysis provided insights into best practices for AI-driven SaaS platforms. These steps guided our design approach.






DESIGN PROCESS
Branding directions and iterative prototyping

We explored three homepage design directions, refining the content structure and messaging based on feedback. Our iterative prototyping process focused on usability, branding, and engagement, ensuring an intuitive and visually compelling experience. We also defined additional pages, such as the blog and privacy policy, to support McCarren AI’s growth.


Design Directions


Lo-Fi Designs


Hi-Fi Designs




RESPONSIVE & INTERACTIVE DESIGN
Ensuring seamless usability across devices

We created responsive designs tailored for desktop, tablet, and mobile, ensuring a consistent user experience across all screen sizes. To guide development, we provided UX annotations for animations and interactions, detailing hover states, transitions, and microinteractions for a more engaging interface.





IMPLEMENTATION & LAUNCH
Bringing the vision to life

After finalizing the design, we handed off a detailed implementation package to the development team. The redesigned McCarren AI website launched in August 2024, providing a stronger foundation for client acquisition and future expansion.






IMPACT
A professional and scalable web experience

The new website strengthened McCarren AI’s brand presence, clarified its value proposition, and improved the overall user experience. The refined content structure, navigation, and interactive elements made it easier for potential clients to engage with the platform.


thanks for visiting, let’s keep in touch ⋆*★


© 2025 Crystal Cho

Work    About    Play

MCCARRENRedesigning a Marketing Site for an AI-RFP Startup